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Offline jobohobo  
#1 Posted : Sunday, July 29, 2007 12:31:38 PM(UTC)
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i downloaded a map from the mpas ppl already made on this site. when i get in it it lags really bad and comes with an error message abut something about virus or something like that. plz help me with this information.well i found the eroor its rtight here.


You have encounted a serious virus error. Serious error can be caused by many thigs including viruses overhead hardware that does not meet the ninimum specification for the game. Pleace visit the forum at www.generals.ea.com for suggested courses of action or caonsult your manual for technical support contact information.

Edited by user Sunday, July 29, 2007 12:36:00 PM(UTC)  | Reason: Not specified

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Offline CommieDog  
#2 Posted : Sunday, July 29, 2007 12:52:09 PM(UTC)
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...Does this map you downloaded have a name?
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Offline jobohobo  
#3 Posted : Sunday, July 29, 2007 1:03:54 PM(UTC)
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8v battle drome 2 and battle island. but i think that it may do them for all the edited maps. but 8v battle drome is a really bad one. idk if it has to many objetc ors idk.
Offline CommieDog  
#4 Posted : Sunday, July 29, 2007 9:15:32 PM(UTC)
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Yeah, I suppose it's possible that your computer just isn't up to the task. What are your specs?
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Offline jobohobo  
#5 Posted : Sunday, July 29, 2007 10:24:52 PM(UTC)
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wat do u mean specs?
Offline krit  
#6 Posted : Sunday, July 29, 2007 10:38:01 PM(UTC)
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Computer Specifications, such as CPU speed and RAM amount.
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Offline jobohobo  
#7 Posted : Sunday, July 29, 2007 11:10:37 PM(UTC)
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where do i find it?
Offline Stewox  
#8 Posted : Monday, July 30, 2007 2:23:20 PM(UTC)
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right click on My Computer > propereties > General tab (default) > and below see how much amount of GHz and MB RAM you have
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Offline jobohobo  
#9 Posted : Monday, July 30, 2007 8:25:10 PM(UTC)
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3.00 ghz and 512 mb of ram
Offline CG Apollos  
#10 Posted : Tuesday, July 31, 2007 8:55:56 PM(UTC)
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Assuming you use Windows XP, click start, run, and then type "dxdiag". You should get all of the information you need on your computer's specs.

Edited by user Tuesday, July 31, 2007 8:56:30 PM(UTC)  | Reason: Not specified

Offline jobohobo  
#11 Posted : Tuesday, July 31, 2007 9:23:41 PM(UTC)
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ok i already listed them.
Offline krit  
#12 Posted : Wednesday, August 1, 2007 1:24:11 AM(UTC)
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We'll need abit more info than that though.
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Offline jobohobo  
#13 Posted : Wednesday, August 1, 2007 2:35:46 AM(UTC)
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ok tell me what u need.
Offline Stewox  
#14 Posted : Wednesday, August 1, 2007 2:17:59 PM(UTC)
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well i assume someone already knows ; this error has nothing to do with PC beacuse game reports it when game engine fails , in ZH 1.0 version this error was very anoying 2/3 times per day (well if you played so long) in 1.4 v ZH game engine was really updated , maybe 1 crash/error in 1 month , the fact is it's caused by normal gameplay events(sometimes offical ZH 1.4)but having a mod or playing an unoffical map you'll have to expect this error ; i remember playing (contra 005) Lan 1v1 and i sneaked with black lotus to back of opponents base and i tryed to capture his HQ(command center) instantly when black lotus captured HQ game crashed and bad old error appeared.
Remember , no viruses no overheated hardware just an crazy internal game error , thats why the patches are also for.

Edited by user Wednesday, August 1, 2007 2:23:07 PM(UTC)  | Reason: Not specified

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Offline jobohobo  
#15 Posted : Wednesday, August 1, 2007 5:21:03 PM(UTC)
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but i dont have zh i got generals. and its onyl happenind with those maps i posted nto any of the other player made maps. and when i click to playsome maps in my game it has the word MISSING in fron of it.
Offline Stewox  
#16 Posted : Thursday, August 2, 2007 3:27:12 AM(UTC)
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Ok. in normal generals i didn't saw that error but you are still using unoffical maps , its not about generals or ZH , if you're using unoffical maps , it's not fully tested and it's been done maybe by a single person, so again you'll have to expect this error , no matter what generals you have , neither the normal or expansion edition.

EDIT: post some details about that MISSING , where is't that written ....?

Edited by user Thursday, August 2, 2007 3:32:26 AM(UTC)  | Reason: Not specified

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Offline krit  
#17 Posted : Thursday, August 2, 2007 4:03:24 AM(UTC)
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I just forgot to ask the number one question that should've been ask as the very first reply:
Jobohobo, can please post what is written in "ReleaseCrashInfo.txt" found in "C:\Documents and Settings\[Your Username]\My Documents\Command and Conquer Generals Data"? It points to the direct problem of the crash and some of the people here can find it and perhaps assist you in fixing it.
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Offline Stewox  
#18 Posted : Thursday, August 2, 2007 5:10:49 AM(UTC)
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Only that , error appears in the middle of game or clicking on the map (lol) or starting game ??
In the middle of the game releaseCrashInfo usualy only reports this: game engine failed:Update (something like that)
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Offline fleetatks  
#19 Posted : Thursday, August 2, 2007 6:27:12 AM(UTC)
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My guess is that the map doesn't work, I'll download it and see if the author forgot to test it before release. Edit: Both the maps look fine functional wise in world builder, but the 8V map just screamed lag fest. I'm guessing that your computer can't handle the load of the 2 maps with 8 people (and probably just 2 would be bad on 8v) And is overheating. I can't think of any suggestions other then playing different maps, or getting a new computer/upgrading your old one.

Edited by user Thursday, August 2, 2007 6:48:30 AM(UTC)  | Reason: Not specified

Email me if you ever need help (edited signature November 6th, 2014)
Offline jobohobo  
#20 Posted : Thursday, August 2, 2007 2:57:32 PM(UTC)
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Stewox wrote:

Ok. in normal generals i didn't saw that error but you are still using unoffical maps , its not about generals or ZH , if you're using unoffical maps , it's not fully tested and it's been done maybe by a single person, so again you'll have to expect this error , no matter what generals you have , neither the normal or expansion edition.

EDIT: post some details about that MISSING , where is't that written ....?


it syasy missing when i clck skirmish, slect map, and unnoficial maps. some of them say missing lkiek the hunters.

and this is what it says in the release thingy.

Release Crash at Sun Jul 29 05:05:47 2007
; Reason Uncaught Exception in GameEngine::update

Last error:
Exception is access violation
WinMain at 4017d0
Error code: EXCEPTION_ACCESS_VIOLATION
Description: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Access address:00000014 was read from.

Stack Dump:
<Unknown>(-1) : <Unknown> 0x0055BF7C
<Unknown>(-1) : <Unknown> 0x0055CFFB
<Unknown>(-1) : <Unknown> 0x00559C61
<Unknown>(-1) : <Unknown> 0x45561000

Details:
Register dump...
Eip:0055BF7C Esp:0012F894 Ebp:0012F8B4
Eax:0000014F Ebx:0000014F Ecx:082AAE0C
Edx:00000000 Esi:08DFC1C8 Edi:0715CB44
EFlags:00010202
CS:001b SS:0023 DS:0023 ES:0023 FS:003b GS:0000
EIP bytes dump...

Bytes at CS:EIP (0055BF7C) : 8B 42 14 2B C3 33 DB 66 8B 59 18 8B 4A 18 2B CB 8B D1 0F AF D1 8B C8 0F AF C8 03 D1 89 55 24 DB


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